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Forum Discussion

rybxwa's avatar
rybxwa
Initiate
Jul 09, 2019

RAX120 Issues using Windows VPN connection

Hi, Just bought a Nighthawk RAX120 and setup was very easy and quite impressed with boost in speeds and no lag-time on devices. But I ran into one HUGE problem yesterday and spent 90 minutes with NG ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 10, 2019

Hello rybxwa - I would like to have your case escalated and followed up by support. Would you mind sending me a message with your case number and email address. 

 

Thanks,

Christian 

  • tukstr's avatar
    tukstr
    Aspirant
    Jul 16, 2019

    I have this same issue connecting Windows 2016 Server Essentials VPN (PPTP).

    Thanks!

    Joe

    • rybxwa's avatar
      rybxwa
      Initiate
      Jul 16, 2019

      Hi Joe, Try changing the VPN type from PPTP to Automatic. Go to Windows Settings / Network & Internet / VPN / Select your connection and click on Advanced Settings / Then Edit and change the VPN Type to Automatic.

       

      Not sure why, but by changing the setting to Automatic, I was finally able to connect to my work VPN using Windows. Hopefully that works for you. 

       

      Good luck and take care!

       

       

      • jcparham's avatar
        jcparham
        Aspirant
        Sep 26, 2019

        Has there been any resolution to this issue?  I am having exaclty the same problem.

        Thanks