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Forum Discussion
springsnow
Jun 23, 2019Aspirant
RAX120 no 5GHz
5GHz isn't seen from any device. I've power cycled, flipped the radio on/off, and factory reset. I tried using smartconnect, but devices only listed as connnected to 2.4. I also tried no broadcast an...
RAXHawaii
Nov 24, 2019Aspirant
I have the same issue. I tried changing channels, reset the router, toggled AX mode on and off. Does anyone have a solution for this. As of now, all my devices are connecting to 2.4. My 5g light is active. It’s not broadcasting the -5G. And my smart connect is off.
springsnow
Nov 24, 2019Aspirant
I ended up having to RMA as support thought it was hardware related. Hopefully you are able to do so.