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Forum Discussion
bmoorman
Dec 25, 2021Guide
RAX120 no Web UI
Hello, I can't get access to my Nighthawk anymore. The Web config is not accessable and I get a connection-refused by the browser. This is over the local LAN. I have tried powercycling but that didn...
plemans
Dec 25, 2021Guru - Experienced User
What modem/gateway is the router connected to?
Are you using the "routerlogin" address or its actual ip address?
And what ip address are you using if you try?
Have you checked to ensure you're not in a double nat and the router didn't change its default ip address?
- bmoormanDec 25, 2021Guide
The router is connected to the internet via a fiber gateway/modem, so I do have a double nat issue. But this setup has worked fine before.
I tried both 10.0.0.1 which is the ip of the router I set it to. I have also tiried via routerlogin.
The Nighthawk does not show its web interface (no connection), I can ping it, I can get new ip address on its guest Wifi. A new phone can't get access to it via LAN Wifi only on guest wifi. Weird.
- plemansDec 25, 2021Guru - Experienced User
Have you tried factory resetting it and then during the install, put its ip address into the primary gateway's dmz?
- FURRYe38Dec 25, 2021Guru - Experienced User
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setupTry option #2 first...
bmoorman wrote:
The router is connected to the internet via a fiber gateway/modem, so I do have a double nat issue. But this setup has worked fine before.
I tried both 10.0.0.1 which is the ip of the router I set it to. I have also tiried via routerlogin.
The Nighthawk does not show its web interface (no connection), I can ping it, I can get new ip address on its guest Wifi. A new phone can't get access to it via LAN Wifi only on guest wifi. Weird.
- bmoormanDec 27, 2021Guide
Thanks for that. I was indeed operating under option 2. But a couple a weeks ago the first router (Genexis) hung up and I had to factory reset the device, I forgot to add the Nighthawk to the DMZ. Now it seems the Web config does not come back without factory reset even when I completely isolate the Nighthawk. Thanks for the support