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Forum Discussion
dschwartz88
Mar 02, 2023Aspirant
RAX120 not working with HBOMax on Sony Bravia TV
So this is a first.. I have a Netgear RAX120 Router that has been epic throughout the pandemic and works throughout my house without issue. I needed to change my ISP provider ($$$) to Verizon Fios, a...
FURRYe38
Mar 02, 2023Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...
- dschwartz88Mar 02, 2023Aspirant
Furreye38, thanks for the response... One thing I forgot to mention was I connected directly to the FIOS OnT and was not using the router Verizon provided. Doing that everything worked except HBO and HULU.... But when I connected the Verizon router back to the OnT, the HBO and HULU worked along with everything else.
- plemansMar 02, 2023Guru - Experienced User
do you have IPv6 enabled?
Or any parental controls?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844- dschwartz88Mar 02, 2023Aspirant
IPv6 = disabled
no parental controls
very frustrated.... and out of ideas now.
Thanks