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Forum Discussion
sjbhh
Dec 30, 2023Apprentice
RAX120 on Firmware 1.2.9.52 keeps freezing every other day
Since updating to 1.2.9.52 the RAX120 freezes on a regular basis every few days. If that happens no connection whatsoever to the router is possible. The app does not find it and nor Windows or MacO...
- Jan 01, 2024
Thats ok to. Up to you if you want to give feedback or not. Your stutf. Just trying to help out here and see if we can narrow down the issue. I put mine online:
Lots of uptime:
I guess I might be best if you make contact with NG support and let them help you out. I'll not bother you any more.
This user foudn that a factory reset and setup from scratch and not enabling Armor solved his router hangs:
Good Luck.
michaelkenward
Dec 30, 2023Guru - Experienced User
sjbhh wrote:
Since updating to 1.2.9.52 the RAX120 freezes on a regular basis every few days.
If there is one, it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
sjbhh
Dec 30, 2023Apprentice
No it is not a router. It is a Netgear CM1100 Modem sitting between the internet and the RAX120.
I do not see what this has to do with the freeze. If I had internet issues ok. But in my case the router freezes.
It is not accessible anymore by anything. So it must be the RAX120 or do I not see something here ?