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Forum Discussion

millewg001's avatar
millewg001
Aspirant
Sep 18, 2020

RAX120 Performance Diagnosis

I have installed a RAX120 and an EX8000 as an access point.  I also have an EX7500 installed as a wireless extender using the same SSID as the RAX120.  This network extender is used primarily to impr...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 25, 2020

Hello millewg001, 

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

http://www.netgear.com/support/contact.aspx

 

Christian 

millewg001's avatar
millewg001
Aspirant
Sep 25, 2020

Thanks but my warranty service has long since expired.  I suspect I have the option of purchasing 6mms of service but am curious what my options to self-diagnose my network performance issues.