NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ser_Raven's avatar
Ser_Raven
Follower
Oct 08, 2020

RAX120 randomly resets my CM 1000 modem?

Hello all! Not super knowledgeable about tech and the like. I recently purchased the RAX120 as an upgrade from my R8000P. Since having this new router, my modem randomly reboots. I tried a couple dif...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Oct 13, 2020

Hi Ser_Raven,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian