NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dmrbill's avatar
dmrbill
Aspirant
Nov 08, 2021

rax120 remote access

I have 2 RAX120 routers in different locations(different states).

 

On one of them I am able to setup the remote access via the Web Services Management.  On the other the Remote Access is not where to be found.

 

Any ideas?

8 Replies

Sort By
  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 08, 2021

    What FW version is loaded on these routers? 

     

    I believe NG is removing the web page remote management feature from the routers web page and moving to Web Servies Mangement which is only enabled on the routers web page and users have to use the Nighthawk app to do some limited stuff with. 

    • dmrbill's avatar
      dmrbill
      Aspirant
      Nov 08, 2021

      Hi,

      Thanks for the response.

       

      I am up to date on the firmware for all my routers.  I have 2 of the RAX120 - v1.2.3.28 - and one of the R9000 - v1.0.5.38.  On for the RAX120 is good the other not so much, the R9000 works fine as well.  

       

      Yes NG did move it to Web Services and that is the issue.

       

      Is the only way to turn on the Remote Management through the app?  Is there a way to do it outside the app?  I am 1500 miles from that router and would like to get it to connect remotely.

       

      Thanks,

      Dave

      • FURRYe38's avatar
        FURRYe38
        Guru
        Nov 09, 2021

        Ya, it's only thru the NH app were you can enable or disable it I believe now.