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Forum Discussion
Mjohnson4580
Mar 15, 2020Tutor
Rax120 Reset
I have a Rax 120 that is running .118 firmware. Last night it just rebooted and reset itself all by itself. Has this happened to anyone else running this firmware?
Newfiedrool
Mar 15, 2020Virtuoso
Do you mean it reset ie. you lost all internet settings or do you mean it just rebooted and failed to connect to the internet.
ive not had this and my friend has not experienced this both using 118 which we did a rest afterwards.
Did you reset after installing 118?
if it continues to happen I would contact Netgear.
- Mjohnson4580Mar 15, 2020TutorYeah it completely reset to factory defaults. No I did not reset after updating.
- Mjohnson4580Mar 15, 2020TutorI have it on in uninterrupted power supply that's why it's weird.
- NewfiedroolMar 15, 2020Virtuoso
I would reset using the rear pin method and setup from new. Don't use a saved config when setting it up.
make notes beforehand of any WiFi names and passwords so when you set it up it's the same as before so your devices all connect.
if it happens again or becomes frequent I would be thinking it's a possible hardware issue but try a reset first.