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Forum Discussion

rax120_rax80's avatar
rax120_rax80
Apprentice
Mar 09, 2020

RAX120 Router Random Disconnects

Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 09, 2020

Hello rax120_rax80, 

 

Welcome to the community! Thank you for taking the time to write a detailed report of your experience. We are currently running a beta firmware for the RAX120 that may help resolve your issues. Please let me know if you'd like access to the beta firmware. 

 

Best,

Christian 

rax120_rax80's avatar
rax120_rax80
Apprentice
Mar 11, 2020

Christian_R can we get some help here? The same issue occurs with code .114, .115, and .118. The RAX120 fails to respond to DNS queries. Setting DNS manually to external servers is a no go on many IOT devices. This is a terribly crippling bug and the inability to schedule/script resets leaves the user base of this $400 router handicapped.