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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
I did factory reset and the problem returned within the hour.
Did you import a backup of your configuration? I had the problem return after completing a factory reset and importing my settings from the cfg file I had backed up.
- Yeah, to clarify, I did a factory reset and then manually reconfigured it. Did not import my config. But DNS dropped again an hour later.
FiatNox, just curious: is it possible that you used a browser with DNS-over-HTTPS enabled? Based on messages #64 and #84 in this thread, doing so may have caused the problem to reappear after the factory reset.
Looks like problem came back this morning. Woke up to kids knocking on my bedroom door.... Internet is out.. Great way to start the day... Did some basic troubleshooting to determine everything off my upstream Modem was working fine and the IP based connectivity was functionaly from everything off my RAX120. Appeared to be DNS again. Rebooted router and back to working. So I guess was stable for 2 weeks and problem re-appeared.
My Workaround is to Manually set your devices for DNS. I picked Google DNS which is 8.8.8.8 and 8.8.4.4 This will atleast get you going until they fix the problem. I opened a case BUT sat on the phone for 45mins and was 4th in queue for the entire 45mins so I hung up. I've manually set PC's, iPhone/iPods, Nintendo Switch and Google Chrome books to manual DNS. Haven't had any issues since. Only issue would be new connections