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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Did you import a backup of your configuration? I had the problem return after completing a factory reset and importing my settings from the cfg file I had backed up.
Yeah, to clarify, I did a factory reset and then manually reconfigured it. Did not import my config. But DNS dropped again an hour later.
FiatNox, just curious: is it possible that you used a browser with DNS-over-HTTPS enabled? Based on messages #64 and #84 in this thread, doing so may have caused the problem to reappear after the factory reset.
In the time since reconfiguring DNS to cloudflare and disabling DNS-over-HTTPS in browsers I'd say I've had significantly less failures, but I still have the issue. This morning I woke up to the phone saying "Connected, no Internet". Time for coffee and a reboot.
On the plus side I'm only resetting once per day instead of every few hours. It feels more arbitrary than trigger based, but I'm not monitoring packets. We have very few connected devices (generally only 14-16 connected at a given time) and no kids in the house. No IOT devices, no smart home, etc.
Since I had still had failures on 108 with a clean config (no imported config file) I went ahead and went back up to .114, then the .118 hotfix. I've been stable a few hours since then, but I know deep down it will rear it's ugly head again.
Good luck everyone!
- Just wanted to give the latest updates:
1. No, I haven’t reset yet and haven’t upgraded to 118 yet.
2. I read an earlier comment about Firefox. One person in my home was using it and stopped. I haven’t had a disconnect yet.
3. Another item to consider is our isp. I was on a Skype call and several in the call lost connection at the same time. I had to reboot the router. Plus, some of those who were disconnected live at least 45 miles from me. With a lot working from home, who knows what changes our providers are making.