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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Hello rax120_rax80,
Welcome to the community! Thank you for taking the time to write a detailed report of your experience. We are currently running a beta firmware for the RAX120 that may help resolve your issues. Please let me know if you'd like access to the beta firmware.
Best,
Christian
I just purchased this and all of a sudden it randomly disconnects and only connects some devices and not the others. Then it will work for awhile once i reboot it then it will do it again extremely frustrating for the cost of this router. You say there is a update firmware beta to fix this problem? If not im returning before my 30 days are up.
Hazeleyez97 wrote:
I just purchased this and all of a sudden it randomly disconnects and only connects some devices and not the others. Then it will work for awhile once i reboot it then it will do it again extremely frustrating for the cost of this router. You say there is a update firmware beta to fix this problem? If not im returning before my 30 days are up.https://www.netgear.com/support/product/RAX120.aspx#download
there is a hot fix here, update via your web UI after downloading it. Afterwards reset the router using the rear pin hole method and setup as new. Do not use a saved config.
once you have done this monitor the router and remember to check your internet setting is set to always on.
