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Forum Discussion
rax120_rax80
Mar 09, 2020Apprentice
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Christian_R
Mar 09, 2020NETGEAR Employee Retired
Hello rax120_rax80,
Welcome to the community! Thank you for taking the time to write a detailed report of your experience. We are currently running a beta firmware for the RAX120 that may help resolve your issues. Please let me know if you'd like access to the beta firmware.
Best,
Christian
mac21j
Mar 24, 2020Aspirant
I have the same symtoms, opened a tkt 42474491 and am sitting on hold. I'd like the Beta Firmware to try it out. As a workaround I've set DNS server settings to Google DNS Manually on My PC's, iPhones and Kids School chromebooks. to 8.8.8.8 and 8.8.4.4 and everything works. if a network device is pointing to the router it can not get out to the internet. Our Alexa Devices work but I have a hunch they don't use DNS.
- mac21jMar 24, 2020Aspirant
Actually forgot to mention this occured on both 1.0.1.114 and 1.0.1.118 Firmware