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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Okay bit confused what do you mean "latter is turned off" If you mean the sky router is turned off what are you using as a modem? The RAX120 doesnt have a modem built in one and I dont think it has option 60 or 61 from looking in my RAX120's menu. So how are you connecting to sky with no modem? Or do you mean the sky router is actually on and in in the DMZ? Also if the Sky router has its ports open it can be attacked and possibly compromised which would allow access to whatever is downstream ie RAX120 and your LAN. If ive got this wrong, sorry and can you quantify the topgoraphy of your network please.
Killhippie wrote:Okay bit confused what do you mean "latter is turned off" If you mean the sky router is turned off what are you using as a modem? The RAX120 doesnt have a modem built in one and I dont think it has option 60 or 61 from looking in my RAX120's menu. So how are you connecting to sky with no modem? Or do you mean the sky router is actually on and in in the DMZ? Also if the Sky router has its ports open it can be attacked and possibly compromised which would allow access to whatever is downstream ie RAX120 and your LAN. If ive got this wrong, sorry and can you quantify the topgoraphy of your network please.
Sorry - 'latter' meant wifi turned off. The wifi on the sky router is turned off and no other devices are connected other than the RX120. The sky router is on acting as a modem.
It's acting as a router not a modem. All you have done is disabled the WiFi.
DHCP server is still active.
Newfiedrool wrote:It's acting as a router not a modem. All you have done is disabled the WiFi.
DHCP server is still active.It is acting as a modem as well - the RAX120 (nor C3150) doesn't have a VDSL modem.
Yes it would act as a DHCP server if anything was actually connected to it - but there isn't anything. Everything is connected to the RAX120/C3150.
It is on, you have a firewall on the Sky router too and it's not acting like a modem.
It's the active connection to your internet and every port is open. Password, login it's all there.
you have 2 routers in line.
you have DMZ which leaves your sky open.
The 120 was simply the wrong router choice with your setup. Remove the sky and put a modem in its place or you need another router with the correct option.There's so much going on these days, that I haven't posted in a while. Anyway, my udpate is the router has been running for a few weeks now and it has been stable. The fix that worked for me is a PITA, but simple. Factory reset your router and manually change the settings to match what they were previously.
FWIW, I'm still going to move to another vendor when something that intrigues me comes out. This is strictly due to the lack of Netgear support. 90 days of support is abysmal and there are competitors that have longer support terms. Also, when I worked with support for another issue during the 90 days, level 1 was useless and escalation was difficult to say the least. I've had better experiance with both Asus and TP-Link support in the past. Anyway, good luck folks.
rax120_rax80 wrote:There's so much going on these days, that I haven't posted in a while. Anyway, my udpate is the router has been running for a few weeks now and it has been stable. The fix that worked for me is a PITA, but simple. Factory reset your router and manually change the settings to match what they were previously.
FWIW, I'm still going to move to another vendor when something that intrigues me comes out. This is strictly due to the lack of Netgear support. 90 days of support is abysmal and there are competitors that have longer support terms. Also, when I worked with support for another issue during the 90 days, level 1 was useless and escalation was difficult to say the least. I've had better experiance with both Asus and TP-Link support in the past. Anyway, good luck folks.
I have to agree with everything you said here. I started the same discussion in another post (didn't see your post) with the same issues. There are several people there with the same problem. I've been stable now for a week and a half after factory reset and reconfiguring my settings. I came from ASUS where I was happy for a few years but one day that router reset button broke so I bought this Netgear router as a replacement. I was dissappointed to say the least in the 90 day support from Netgear. Also using the community to test Netgear product updates and then charging people for service calls is ridiculous.
Based on the number of people on these two threads, its clear this is more then just an isolated incident. I'm waiting to hear something from Netgear but I might not want to hold my breath.
