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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Just to throw my hat in the ring, I've been having the same issues as you all since upgrading the FW to hotfix 118. I'm well outside of my return window and it's been stable for many months, so I've been happy wth it until this random dead DNS jazz started happening.
I dropped back to 114, but it looks like people are having the same issue there, so I may be dropping back to 108 if I reoccurs anytime soon. I can't afford to have these petty issues now of all times, when my wife and I are both working from home on teleconferences etc all day during the pandemic shut in.
The most annoying thing is that this issue crept up within 12 hours of installing 118, so Netgear's testing process must be crap. I guess as long as it boots up they consider it ready to ship. This device was probably the most expensive router on the consumer side of the market and practically cost half a mortgage payment; it should be nothing less than rock solid.
I'm doing an experiment that's worked well so far -- he said with hubris... :)
Running 118, I made note of the current settings (in notepad, excel, etc.), reset to default, and then applied all the settings manually as if it were brand new. After loses DNS 4 times in the 2 hours before this, now I've gone 12+ hours with no issues.
We'll see. I'll report back.
Thanks!
a3gill wrote:
I'm doing an experiment that's worked well so far -- he said with hubris... :)
Running 118, I made note of the current settings (in notepad, excel, etc.), reset to default, and then applied all the settings manually as if it were brand new. After loses DNS 4 times in the 2 hours before this, now I've gone 12+ hours with no issues.
We'll see. I'll report back.
Thanks!
OK. So, all is still well. No issues.
While annoying, it seems that a reset and then manually entering the config does the trick, at least for me. My best guess was that somewhere someone was clumsy with the firmware upgrade leaving it in a place where the settings weren't backward compatible. Here's hoping they learned from their mistake :)