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Forum Discussion
RAX120 Slow Wifi Speeds
Hello I am needing some help! I have the RAX120 Nighthawk router and I have having super slow wifi speeds. For the one computer that I have hard wired the speed test shows around 39-48Mbps download w...
Hello welchyboy,
We are currently running a beta firmware in our private beta community that may help resolve your issues. If you're interested, please send me a private message with your serial number.
Thanks,
Christian
I have a Gig connection that provides 940Mbps download from the internet. The first 3 months with my router I got 900Mbps wireless using AX. I am now getting only 600 Mbps and at least once a day the speed slows down to less than 7Mbps. To fix the sub 7Mbps slow down I turn off Wi-Fi for a few seconds and turn it back on to get my 600 Mbps speed back. This is happening with 3 fairly new MSI laptops and a 4 year old ASUS laptop. Two of the MSI laptops came with a Killer AX Wi-Fi card installed. The other two laptops were upgraded to Intel AX cards.
I paid for premium support and worked with the techs for 4 days. They finally RMA'ed my router and sent me a brand new one. Still have the same problem. I contacted Killer support and the only thing they found was that the Netgear techs had changed my 5G channel to a non-DFS channel. In order to get a 2.4 Gbps link between the router and the client you must use a DFS channel. I was only getting a 1.2 Gbps link on a non-DFS channel but am once again getting a 2.4 Gbps link using a DFS channel. The Netgear techs did not know this when I kept asking them about only getting a 1.2 Gbps link.
None of the actions taken have fixed the problems. I also have tried turning off all 5G emitters except for one laptop and the router. No fix yet and Netgear closed the case when they replaced the router. I don't know how to get this elevated to engineering for a firmware fix (if needed).
This is just crazy! I have never had so many issues. I was able to get things working a little smoother...reset my router a few times and left everything default. Speeds seemed much better. However there was a recent update and now everyday for some reason my internet or wifi connections completely quit and I have to reboot the router in order for it to work again. Then it would work for a day without too many issues.
I have tried everything that Netgear, MSI, and Rivet Networks (Killer WiFi card) have recommended. Here is what fixed it for me.
After so much toubleshooting and changes made to the laptop I decided to wipe the active partions and use the recovery partion to rebuild the system. I tried every new firmware on the router working my way back to FW 108. It is working much better now but it still hardly ever hits 900Mbps on a speed test even though I can get 940Mbps consistently using a wired connection from the router. I usually see 740~750Mbps wireless. The spec on the RAX120 says maximum of 2.4Gbps link between the router and the client. I sometimes see 2.4 with FW 108 but mostly get 1.7 when using FW 108. I get unstable links that vary from 1.7Gbps to 960Mbps when using newer FW. Something like this happened when the R7000 came out and I bought one right after it was released. I hope that Netgear will continue to release new FW at least until we get a good stable high performance FW.
I think the RAX120 is a better solution than the RAX200 because I only have five 5G clients and it makes morsense to use only one 5G band router with a 5Gbe port instead of the 2.5Gbe port on the RAX200. I have a R7900 and never needed more than a single 5G band.
- Good speed with 5gh, getting my modem connection speed of 400, 2.4 getting 30. Already had the router replaced
How is the beta firmware working out. My 120 is blazing fast when wired. Once I go wireless
I can forget getting any work done. Tech support sent out refurb router with no joy. I will try the firmware if you like.
It runs fine on the latest firmware. Update, reset and test.
I am running 1.2.0.16, have tried down graded the firmware, reset the router as well as had the router replaced. Still have the same issues.
