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Forum Discussion
welchyboy
Feb 18, 2020Star
RAX120 Slow Wifi Speeds
Hello I am needing some help! I have the RAX120 Nighthawk router and I have having super slow wifi speeds. For the one computer that I have hard wired the speed test shows around 39-48Mbps download w...
Larrylii
Aug 09, 2020Guide
Horrible router. I have better speeds with the modem/router from Comcast . I pay for 1tb speeds and with this router, I’m lucky to break 50mb. 5g on my cell phone tests faster. A lot of money wasted for a paper weight.
avtella
Aug 10, 2020Prodigy
Try the new 1.0.1.128 firmware, no official mention of fixes for DNS or slow down issues in the changelog but sometimes they don't mention some fixes even if included so maybe worth a shot....
New Features and Enhancements:
- Supports the ISP profile menu, which includes ISPs from Europe and Asia
- Supports Orange France IPTV
- Supports Singapore Singtel IPTV
- Supports the time zone auto detection feature
Bug Fixes:
- Improves the stability of NETGEAR Armor
- Fixes the issue where the router is unable to access the USB device using the ReadyCLOUD portal
- Fixes the issue where the Nighthawk app does not display devices in attached device list
- Fixes some minor issues in the router web interface
Security Fixes:
- Fixes security vulnerability issues
- LarryliiAug 10, 2020GuideAppreciate your response but I already junked this router. My phone should not be faster on 5g than this product. So I’m out 600$ for this faulty equipment and upgraded to an asus router. Hopefully not issues with it.
- Retired_MemberAug 10, 2020
- aardvarkeSep 17, 2020Aspirant
1.0.1.128 does not fix the issue. I also have the low transmission dropout issues, very, very dissappointing given the cost of the unit. Does anyone know if the Asus GT-AX11000 is any better? ....I'm looking at ditching the unit.
- LarryliiSep 17, 2020GuideDitching this router is the best thing I’ve done. My cell phone should not be faster. Comcast’s xb7 gateway performs better. I got the asus router and it performs much better, less headaches too!
- AsphyxiantSep 17, 2020Guide
As I previously posted the GT AX-11000 is a much more mature, and stable product. I immediately switched to this router when I identified the severe problem with the netgear platform. You will have no issues w/ Asus.
End of story. Everyone. Stop trying. Get a different router. Netgear will not fix this anytime soon. Its been what 8-9 months? Give up.
- BenBoostedSep 17, 2020Guide
It's sad that after all this time, and multiple complaints, that nobody got anywhere with this model router. Something that seems like it should be fixable with a firmware update.
In any case mine is well out of the return window so it's money wasted, sitting in a box, in a closet.