NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dlwhite66
Oct 02, 2019Guide
RAX120 slow wireless download speed (24Mbps) with High Internet Speed (325Mbps)
On Xfinity Internet Service. Using a Netgear CM1200 cable modem Nighthawk RAX120 Using Nighthawk App, Wired and Wireless connections Nighthawk App reports 326Mbps; Speedtest.Net app on wired co...
NS_LabMan
Oct 30, 2019Aspirant
Seems to be a firmware issue/bug.
Just moved my router one room over to hardwire my PC since I finally ran the coax today and started having WiFi issues. Having the same issue, capped at ~30 down on both 2.4GHz and 5GHz with nothing changing other than moving to the otherside of the wall it already was on and plugging in 1 PC.
catalambano
Nov 11, 2019Star
Hello, I still have additional information.
I verified that, when the router renews the lease with the wired device, the speed is halved (this happens even if the lease is renewed manually from the "connection status" panel). In this case it is enough, with the qos activated, to open the "connected devices" panel, select the device connected by cable and simply click on "apply" (even without changing any settings) and the speed returns to maximum. However, at the first automatic renewal of the lease, the speed will be halved again.
I gave this information, like all the information I have given to you so far, to the technical support, which transmitted it to the engineers.
I don't think they will be limited to generic requests to do useless tests. It is all too obvious that this is a software problem and it is up to them to solve it if they do not want to be faced with massive product returns.
In this regard, I believe that the fact that the problem is widespread and does not concern only one person is a good thing.