NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX120 Started Shutting Off
Purchased a RAX120 from Best Buy on May 21, 2019 and everything has been working flawlessly until last night when the router started shutting off on its own. There's internet throughput coming from m...
Hello RaffyTaffy213 & sjbhh,
Just to confirm, the router shuts off entirely meaning the LED lights are off? If so, how long does it take for the router to reboot back up? Is there an action being performed on a particular device connected to your router (wired or wireless devices) when the issue occurs?
~Christian
There is no action performed. As soon as the computer connects the router, the RAX120 crashes and reboots.
It is a complete reboot with all lights off and takes exactly the same time as a standard boot-cycle.
As soon as the Wi-Fi is back on, the PC will automatically try to connect again. As soon as it says Connected the router crashes again and we start the reboot and so on.