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Forum Discussion
Rax120 v2 constant random rebooting
I have the RAX120 v2 ever since purchase it has been constantly randomly rebooting. I have been through all of netgears troubleshooting guides with and without tech support. After no solution they fin...
I had V2 and in my case it was a defective thermal sensor that wasn't triggering the fan to come on when the temps got too high, so it would randomly reboot when the temp got to high. I fixed it by discovering I could go to
http://routerlogin.net/Thermal_FAN.htm
and set the fan to always on. Note that "I" discovered that. Tech support was no help there when I first called about the issue. Of course that is not a real fix, it's a bandaid. So when I contacted tech support again, they recommended I return the unit. So maybe that was telling me what I want to hear. It was also what needed to be heard because I don't have the tools or knowledge to fix that issue myself and it would have voided the warranty for me to crack it open and even try.
What country are you in? I spoke to Netgear sales and all routers they sell in the UK are version 1 units there are no V2 models for sale in the UK from Netgear, there may be of course from other sources but they may not be be UK versions which could cause all sorts of issues with wifi and power. As I posted before all UK models are RAX120EUS and are version one units, there is no difference in functionality between the two as neither have BSS or TWT and they only have download OFDMA not upload. As far as I have been told there are no plans to change this.