NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joe1234567
Jun 01, 2021Star
Rax120 v2 constant random rebooting
I have the RAX120 v2 ever since purchase it has been constantly randomly rebooting. I have been through all of netgears troubleshooting guides with and without tech support. After no solution they fin...
parryhotter
Jun 06, 2022Initiate
I am in the same boat folks, but I have a hunch that I want to share.
I have started to see these random reboots on my end when Roku Express is playing or when someone else is on a Skype/Teams/GChat call. I tried all the things mentioned in this thread, but I noticed in another old thread that people mentioned something about the heat causing the router to reboot.
I swear that I remember hearing the fan and telling my wife on the first day when I got the router and turned it ON. But a couple of days ago I put my ear next to the router and heard no sound at all. The fan was OFF.
Then I went to my router's settings http://192.168.1.1/debug.htm and turned on the "Always enable fan" setting. And now the reboots have reduced. I had one reboot so far in the last 36 hours. Prior to that every 30-60 minutes I would see a reboot whenever Roku is ON or a call is in progress.
Another thing I noticed is that when I go to http://192.168.1.1/Thermal_FAN.htm the temperature appears as "Current thermal sensor temperature: NaNC.". That to me feels like the temperature sensor is dead or not returning the proper temperature: "NaN" is "Not a Number". So the "Auto" setting in the Thermal FAN settings is not taking effect to turn ON the Fan at any Level. The Fan simply stays OFF.
Hope this helps to push out a new firmware update to allow the router to the turn ON the fan at the Level 5 setting.
FURRYe38
Jun 07, 2022Guru - Experienced User
Also checked here too: