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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
AvgNetBoi
Dec 07, 2021Tutor
Hi,
My router keeps randomly restarting. Network provider is doing fine - stable connection without any disturbances (I tested on different router while Nighthawk is going down. I also contacted the provider and they said there's been no problems on their side. I did turn off auto firmware updates but it did not help. I tried to browse logs but it only shows new logs from the boot up moment. My home network setup is super straightforward - minimal setup to make it work, did the Netgear app setup.
My setup is:
Nighthawk AX12 RAX120v2
Firmware V1.2.3.28
Router Mode
Router restarts few times a day, not more than 10.
Any suggestions would be really appreciated!
Thanks!
FURRYe38
Dec 07, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapter for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Power OFF the ISP modem for 1 minute then back ON as well.
- AvgNetBoiDec 08, 2021Tutor
I did the factory reset, basic Netgear app setup and still the same. I live in a new apartment so there are few neighbours, I can detect 4 networks. I did power off and on many times for like 5 minutes and it still did not help. Again, my old router worth less than $50 had zero issues.
- FURRYe38Dec 08, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapter for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Power OFF the ISP modem for 1 minute then back ON as well.
- AvgNetBoiDec 08, 2021Tutor
How do I check that? Technican from my internet provider connected one cable from some magic box with multiple ethernet outlets to Nighthawk router and it all worked :)