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RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
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I've been dealing with this issue non-stop since December 2021 and I think I've figured this out. The router has a processosr that apparently is very sensitive to any change in voltage. Any fluctuation will make it reboot so this can be caused by router features, but it is mostly caused by power fluctuations that can be caused when you plug your router into a UPS that houses other devices. If you are having this problem, try puging the router directly into the wall, on a spower strip by itself or on a UPS by itself. I tried this and my router has never again had this proble. I realize this is still a flaw on Netgears part but at least I can use the router withut issues.
- Are you able to leave the wmm 2.4ghz enabled and still not get the random reboots??
Update: The router didn't reboot for almost 3 days, and then out of nowhwere it rebooted twice in about an hour. Now it's been stable for 14 hours without a reboot. I have 32 connected devices with a mix of 2.4 ghz and 5ghz, wireless and wired, and the only change I made was connecting directly into the wall socket. This definitely did not fix the problem, but it has reduced the frequency of reboots significantly, even with 2.4ghz running. I opened a ticket with Netgear support and we are in on going discussions over next steps. They have offered to replace the router if we don't reach a permanent and acceptable solution.
- Thanks for this post about the voltage. I thought I had a pure sine wave UPS APC unit but evidently it was a hybrid between modified sine wave and pure sine wave. I replaced with a 180 dollar cyber power pure sine wave UPS and re-enabled 2.4ghz WMM and the router has been on for over 8 days straight which would never have happened before. So I would recommend everyone get a pure sine wave UPS with active APC if you experience random reboots with Netgear routers.
In my case the router runs stable for a month without rebooting, but whenever I play videos on fire tv stick 4k max with plex, the router reboots on average every 20 minutes. Tested the same situation many times. But on apple tv 4k with plex to play video or movies did not encounter this situation.
You may want to factory reset the router and see if that resolves the issue. The firmware update could of caused the issue. You can also backup your routers settings if needed before factory resetting the router. https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Okay, thanks! I'll try it.
