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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
FURRYe38
Apr 17, 2022Guru - Experienced User
Just curious if you have tried the Beta FW thats being offered?
derekcannady wrote:
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lessen the issue is by turning off 2.4 Ghz WMM services. Unfortunately my 2.4 Ghz devices pay the price for that with slower throughput. I can't even view some security camera streams any longer because the bandwidth is so poor.
I first purchased this router about a month ago and have already had the unit replaced by NG once but unfortunately the replacement does the same thing. I am within the time period to return the router. I'm hesitant to purchase the RAX200 because of the same issue. I may have to try another brand after 10 years of using NG. It doesn't look like Netgear has a solution for this either- I've spent plenty of time troubleshooting with the Level 2 support folks (they spent a lot of insinuating that the power outlet was the culprit, even after trying the router on several outlets and APC backups)).
Kidhack
Apr 18, 2022Star
I installed the beta last week and so far the router hasn't dropped, but will report back if it does.
- FURRYe38Apr 18, 2022Guru - Experienced User
👍
Thanks for letting us know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Kidhack wrote:
I installed the beta last week and so far the router hasn't dropped, but will report back if it does.
- K3onixApr 21, 2022Aspirant
I have the same issue with my router. Can you send me the Beta firmware as well?
- KidhackApr 21, 2022Star
Update. Same issue happened. Happens every few days still.
Symptoms:
- All, wifi and ethernet, connections die (devices do not see router, no network in wifi menu)- WPS and wifi LEDs on front are off (pressing the WPS / wifi buttons has no effect)
- Lights on back of router are flashing
Temporary solution:
- Turn off and turn on router
- Get really frustrated
- FURRYe38Apr 21, 2022Guru - Experienced User
Did you factory reset and set up the router from scratch after loading the beta?
I would send the moderator who have you that beta version a PM and let them know what your seeing.
Kidhack wrote:
Update. Same issue happened. Happens every few days still.
Symptoms:
- All, wifi and ethernet, connections die (devices do not see router, no network in wifi menu)- WPS and wifi LEDs on front are off (pressing the WPS / wifi buttons has no effect)
- Lights on back of router are flashing
Temporary solution:
- Turn off and turn on router
- Get really frustrated