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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
Martinfiero
Feb 25, 2022Star
I've been dealing with this issue non-stop since December 2021 and I think I've figured this out. The router has a processosr that apparently is very sensitive to any change in voltage. Any fluctuation will make it reboot so this can be caused by router features, but it is mostly caused by power fluctuations that can be caused when you plug your router into a UPS that houses other devices. If you are having this problem, try puging the router directly into the wall, on a spower strip by itself or on a UPS by itself. I tried this and my router has never again had this proble. I realize this is still a flaw on Netgears part but at least I can use the router withut issues.
oscarkk
Apr 23, 2022Tutor
In my case the router runs stable for a month without rebooting, but whenever I play videos on fire tv stick 4k max with plex, the router reboots on average every 20 minutes. Tested the same situation many times. But on apple tv 4k with plex to play video or movies did not encounter this situation.
- DarrenMMay 02, 2022Sr. NETGEAR Moderator
You may want to factory reset the router and see if that resolves the issue. The firmware update could of caused the issue. You can also backup your routers settings if needed before factory resetting the router. https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
- oscarkkMay 03, 2022Tutor
Okay, thanks! I'll try it.
- oscarkkMay 05, 2022Tutor
The router restores factory settings and still has the problem of random reboot. I hope the engineers will pay attention to this problem and solve it in the new version of firmware. A router at this price shouldn't have such a low-level problem.
- doctorcitoMay 06, 2022Star
Tell me about it! So damn frustrating, they don't care at all!