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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
SkippyNL
May 22, 2022Guide
Hi Support/ Netgear / Fellow user,
Before this update (this update/ latest version V1.2.3.28) I experienced random reboots of the router, clearing all logs and having to restart for about 5 minutes.
When the last update came out (V1.2.3.28), I experienced no issues until about 3 weeks.
After that, I seem to experience the problem when (certain) data-transfer is done.
I noticed it when:
I uploaded a file of +/- 3gb and
Friends coming over / devices connecting to the router + watching YouTube on TV
It seems to be that's a build-in safe-the-hardware protocol for whatever reason but, i agree with some posters that it seems to occur when the router is more busy, therefor maybe a caching error/ overload, memory error/ overload or CPU error/ overload. And / or could it be storage related?
Not trying to 'teach you a lesson' so to speak, it's just really annoying and it wasn't the cheapest router out there. That combined with some urgency for a stable connection is a real necessity at times.
Best regards,
Skipp
tr4sh80
May 22, 2022Apprentice
Yes, been having this reboot issue since purchasing this very expensive router. I work from home so you can imagine how annoying it is when I'm constantly being disconnected during zoom calls etc. Netgear needs to resolve this soon. There is no excuse for them not to fix this issue on such an expensive supposedly powerful router.
- MeroseMay 22, 2022Tutor
Same here. Constant random reboots since purchasing about 3 week ago. My previous R8000P never did this.