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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
beachmiles
Jun 08, 2022Apprentice
Today I verified the fan came on when checking the box to always enable fan at 192.168.1.1/debug.htm
The fan doesn't generate much airflow so you have to really be watching when enabling the checkbox otherwise it's pretty hard to tell it's on. If this turns out to be the real base problem then Netgear will need to fix the reading of the temperature sensor so it doesn't read "NaNC" and ensure the fan comes on properly at the right speed. Im guessing this hack to enable the fan to always be on only runs the fan at the slowest setting which may not be enough when the router is under a heavy system load.
The fan doesn't generate much airflow so you have to really be watching when enabling the checkbox otherwise it's pretty hard to tell it's on. If this turns out to be the real base problem then Netgear will need to fix the reading of the temperature sensor so it doesn't read "NaNC" and ensure the fan comes on properly at the right speed. Im guessing this hack to enable the fan to always be on only runs the fan at the slowest setting which may not be enough when the router is under a heavy system load.
FURRYe38
Jun 08, 2022Guru - Experienced User
Thanks for the additional find info. I've passed this on to NG for review in hopes this can be corrected soon. No idea when. For now, enable the fan on the debug page and see if it's enough to keep the router cooler. If not, try one of the external fan cooling suggestions. I personally keep a laptop cooler fan under any router I put online 24/7 regardless if the router has a built in fan or not. Saves HW life from heat damage over time.
beachmiles wrote:
Today I verified the fan came on when checking the box to always enable fan at 192.168.1.1/debug.htm
The fan doesn't generate much airflow so you have to really be watching when enabling the checkbox otherwise it's pretty hard to tell it's on. If this turns out to be the real base problem then Netgear will need to fix the reading of the temperature sensor so it doesn't read "NaNC" and ensure the fan comes on properly at the right speed. Im guessing this hack to enable the fan to always be on only runs the fan at the slowest setting which may not be enough when the router is under a heavy system load.