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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
DannyLin
Jun 08, 2022Apprentice
I also have the "Always enable Fan" on and the /Thermal_FAN.htm shows also NaNC too.
Seriously, if this is a heating issue, then it is a hardware defect. Netgear should recall defective ones and maybe offer a better/comparable model, or simply just refund.
I've been working with Netgear's agency in Taiwan and trying to help offer them debug logs after they offered me 2 versions of firmware. So far, it still reboots. It's very hard to reproduce the issue. Sometimes, it reboots once a week, sometimes more than 10 days, and sometimes twice in 10 mins. This is definitely not a product that should be shipped to the market, especially considering its price, this should be a premium router.
M-K-C
Jun 11, 2022Aspirant
Can you share the offered 2 versions of firmware Netgear send to you ???