NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
The beta seems to work! 8 days and going strong!
- Hate to burst bubbles but I had 11 days on the beta before it rebooted itself. It happened when I fired up a desktop PC that had not been running for a week. Also been having problems loading the statistics page in the web interface.
- I'm 18 days without a single reboot. Also ran a huge copy to my attached network storage that surely would have caused a reboot before and didn't.
- To be fair that’s good going for any router and so much better than it was before, plus there’s no real way of knowing whether that single reboot is related or not, could well be a new issue no one’s ever seen before because these routers haven’t been able to stay online for that long 🙂
Bottom line is, there’s a very tangible improvement being had here and it’s extremely positive.I don't know, my old AC1750 router would run for months on end without issue. I still think there is a hardware issue that either the firmware is triggering or not sufficiently masking. I would expect at least 30 days of uptime before I feel comfortable the issue is corrected by this beta. It seems better than before but I'm not convinced yet.
Would need to know what else was going on when you fired up this PC when the router seem to reboot. What all was happening and did you check the log for the reboot? Did you see the top LEDs change when this happened?
Would need to know the configuration your using and ISP brand and model# the router is connected too. Is IPv6 being used?
There maybe some other factors that maybe contributing to what your seeing on your router. Configuration and environment play into this as well.
11 days is well enough time to prove the beta is working.
I believe once NG fine tunes this in, the stats page and debug pages will return back to normal operation.
mlm44 wrote:
Hate to burst bubbles but I had 11 days on the beta before it rebooted itself. It happened when I fired up a desktop PC that had not been running for a week. Also been having problems loading the statistics page in the web interface.The router crashed as soon as the NIC on my personal PC powered up. It is a wired connection. Nothing out of the ordinary going on at the time, just routine network traffic, no streaming or anything intensive. My work PC was shut down at the time so that can't be the problem, and the personal PC works fine since the router rebooted. I have repeated cold starting the PC and the router has been fine ever since the reboot. There are about 25 devices on my network including some WiFi cameras and IoT devices, in addition to smart TVs, Roku, TiVo and our phones and tablets so there are many potential culprits but no smoking guns. I have a Motorola MB8611 modem, not using IPv6. Nothing in the log and I can't see the lights because a) the router is in another room and b) I have the LEDs turned off.
I'm just reporting what I saw in case it is of any help in resolving this. I need this router to be reliable for work-related VPN and online conferencing so the reboots are more than an inconvenience when they happen during work hours. Fortunately this happened after hours so it was just an annoyance.
I don't doubt the beta has improved things but I still had an unexpected reboot. I had over 16 continuous days of uptime on the old firmware so I'm not sure 11 days on the beta proves anything for me. If 11 days is the bar for declaring victory then I think that's pretty low, these routers should run for weeks if not months without an issue. It has been stable since it rebooted over a day ago.
