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Forum Discussion

derekcannady's avatar
derekcannady
Guide
Dec 23, 2021
Solved

RAX120 V2 Constant Random Reboots

The router reboots  frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor.  The only way I have been able to drastically lesse...
  • UnKnOwN-SiA's avatar
    UnKnOwN-SiA
    Jun 11, 2022
    Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
    And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.

    Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
BaudNews's avatar
BaudNews
Initiate
Nov 22, 2022

I've owned this router for 8 months now and have always had the random reboot issue through all the firmware versions. I sent a private message to DarrenM to request the beta/release candidate firmware and he graciously sent it to me last week for me to test and provide feedback.

 

Since applying the new firmware, I have nearly 5 days of continuous uptime without a single reboot. Before the update I was getting random reboots within 24 hours and never made it to 48 hours of continuous uptime. My router is located in a closet that stays warm (~90F ambient) and this heat is having zero impact on the router performance with no cooling accessories required. Everything is stock original including the power adapter and I'm even maximizing the throughput using a 5Gbps uplink.

 

I think the Netgear engineering team has really solved the issue with this firmware and hopefully they will be able to give it a GA release very soon if others are reporting the same successes without issues.