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Forum Discussion
derekcannady
Dec 23, 2021Guide
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Jun 11, 2022Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad,ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
BaudNews
Nov 22, 2022Initiate
I've owned this router for 8 months now and have always had the random reboot issue through all the firmware versions. I sent a private message to DarrenM to request the beta/release candidate firmware and he graciously sent it to me last week for me to test and provide feedback.
Since applying the new firmware, I have nearly 5 days of continuous uptime without a single reboot. Before the update I was getting random reboots within 24 hours and never made it to 48 hours of continuous uptime. My router is located in a closet that stays warm (~90F ambient) and this heat is having zero impact on the router performance with no cooling accessories required. Everything is stock original including the power adapter and I'm even maximizing the throughput using a 5Gbps uplink.
I think the Netgear engineering team has really solved the issue with this firmware and hopefully they will be able to give it a GA release very soon if others are reporting the same successes without issues.
GMCbroMAN
Nov 22, 2022Aspirant
Same issues, roughly same amount of time owned. And now I too have updated with Beta Firmware and 1st reboot was about 3 days after update, it was around 12pm which if that's the case doesn't truly affect me and I can definitely rest a little easier if it keeps it up. This seems to be the closest thing to a fix yet
Keep it up guys and I may just be able to stay on the NG Team.
Keep it up guys and I may just be able to stay on the NG Team.
- FURRYe38Nov 22, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What is the first 3 characters of the routers serial number please.
Did you factory reset the router and setup from scratch with out using any saved config backups from file?
Also change the default DHCP IP address pool range to .100 to .200.
Others have seen long past 3 days with out reboots. So you maybe seeing something else that's causing problems...Need to narrow it down more.
What devices do you have all connected?
Any Wifi Neighbors near by? If so, how many?
How is Basic and Advanced Wireless settings configured?
GMCbroMAN wrote:
Same issues, roughly same amount of time owned. And now I too have updated with Beta Firmware and 1st reboot was about 3 days after update, it was around 12pm which if that's the case doesn't truly affect me and I can definitely rest a little easier if it keeps it up. This seems to be the closest thing to a fix yet
Keep it up guys and I may just be able to stay on the NG Team.- blakey84Nov 22, 2022Guide16 days on beta and counting…
- mlm44Nov 22, 2022Star
Update: I have only had one unexpected reboot since installing the beta. The problem might be related to an Ethernet port on one of my PCs. I swapped out the RAX120 with my old router and could not reproduce the problem there, so something is still going on with the RAX120 but other than that it has been stable on the beta. Now on 12+ days after an initial 11+ days (so just one reboot over the past 23 days). Hoping the general release comes out soon to fix the other issues with the stats page not loading.