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RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
Thank you.
Be sure your using good quality lan cable between the ONT and RAX router. CAT6 is recommended.
daray wrote:
It is one of BT's Openreach modems, Huawei HG8240.
After beta fw update works seamlessly, but yesterday got 2 reboots after few days, so beta needs further polishing. It’s vast improvement vs .40 but with all fairness it’s still too often when compared to my recent router. BTW I have noticed big discounts for RAX120, so it may suggest the model has some hardware flaws and may be discontinued soon.
Some troubleshooting would be suggested to see if other factors maybe contributing to your reboots you saw.
How many days of up time did you see before this supposed reboots happened?
daray wrote:
After beta fw update works seamlessly, but yesterday got 2 reboots after few days, so beta needs further polishing. It’s vast improvement vs .40 but with all fairness it’s still too often when compared to my recent router. BTW I have noticed big discounts for RAX120, so it may suggest the model has some hardware flaws and may be discontinued soon.- It’s only new router in my set up, so I doubt there are other factors causing reboot. It’s been 4 days on beta. FW. It might be the case of multiple devices being logged in at the same time, but have only 15 devices connected to the network.
Did all devices loose internet access?
What devices do you have connected?
What is happening when this reboot seem to occur?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.How is basic and advanced wireless settings configured on the router?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?What is the Default DHCP IP address pool range set for?
After signing an NDA I was sent a beta firmware version that made a huge improvement. Like other owners of the RAX120v2 I was experiencing many reboots. After the beta firmware the RAX120V2 went for over 4 days with no problems. Then while streaming content everything lost network. I checked the router and it seemed fine. After a few minutes I was able to reconnect and logged into the router. The uptime indicator does not show that it rebooted. It is not clear what happened but just like a reboot everything was kicked off and then returned. While this is concerning having it happen just once after 4 days is a huge improvement over what I was seeing.
Lets hope that with this beta firmware version they have identified the underlying problem and when the firmware is officially released they will fix this issue once and for all.
I just reached 40 days of uptime on the beta, with just one unexpected reboot that I attribute to one of my PC LAN ports. Other than that so far so good with 30+ devices including PCs, phones and various IoT devices.