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RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
Sent.
greggag wrote:
Hi. I have been dealing with this same issue for almost a year. I would like to try the beta FW. My serial number starts with 6JY. Thank You!
Long story short, I bought a RAX120v2 in June 2022 and the router would randomly shutoff and reboot. I've gone through pretty much all of their troubleshooting bullcrap and it still exists. Netgear seems to have failed to quality check their hardware before releasing it into the market and refuses to own up to it and make things right for customers who spent hundreds on this crap router. Not like it matters to anyone but I'm officially done with NETGEAR and moving on. you'd be angry too if you spent hundreds on a product and it's malfunctioning. Even the support team can't fix this stupid problem but I guess its the customers that screwed up for buying this crap product from NETGEAR.
How about lets try loading up a Beta FW that has fixed this issue?
Please post the first 3 characters of the routers serial number seen on the sticker in back.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.First 3 digits of serial number: 6JY
Firmware version: V1.2.8.40
I am serviced with Comcast/XFINITY
The modem I am using is CM1200 (a NETGEAR modem)
as for LAN cables, I am using CAT6
Sent.
Good modem too.
DoNotBuyNETG3AR wrote:
First 3 digits of serial number: 6JY
Firmware version: V1.2.8.40
I am serviced with Comcast/XFINITY
The modem I am using is CM1200 (a NETGEAR modem)
as for LAN cables, I am using CAT6