Forum Discussion

Guide

Dec 23, 2021

Solved

RAX120 V2 Constant Random Reboots

The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...

UnKnOwN-SiA
Jun 11, 2022
Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.

Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw

FURRYe38

Guru

Dec 20, 2022

Sent.

rax120v2user wrote:

Serial: 6JY...

Modem: Arris Surfboard SB6190
ISP: Spectrum

Please pm me the link to the beta firmware.

Trying to work from home and constant reboots.

Thanks

rax120v2

Aspirant

Dec 21, 2022

I am also experiencing the random reboot issue every few days, with 2.4GHz radio disabled.

May I get the beta FW to test it out? Serial starts with 6JY on Spectrum model ET2251 DOCSIS 3.1 via CAT8 cable.

FURRYe38
Guru
Dec 21, 2022
Sent.

rax120v2 wrote:
I am also experiencing the random reboot issue every few days, with 2.4GHz radio disabled.

May I get the beta FW to test it out? Serial starts with 6JY on Spectrum model ET2251 DOCSIS 3.1 via CAT8 cable.
- Itama
  Aspirant
  Dec 23, 2022
  I'd also like to request a copy of the beta firmware. Thanks!
  
  Serial: 6JY...
  Modem: Technicolor CGM4140COM
  Provider: Comcast/Xfinity
  - mvult2
    Initiate
    Dec 23, 2022
    I have a NETGEAR Nighthawk WiFi 6 Router (RAX120) 12-Stream Dual-Band Gigabit Router, AX6000, purchased in April 2022. Serial starts with 6JY.
    
    The WiFi completely goes down about once a day, for 1-2 minutes at a time. I've tried everything, including updating firmware, disabling guest network, and a factory reset.
    
    Will the beta firmware help ? If so, please send it to me.