RAX120 V2 Constant Random Reboots

FURRYe38
Guru
Dec 30, 2022
Be sure you bridge that Arris gateway modem.

Sent.

Banjo001 wrote:
Regretfully I am also having these problems

Turned on fan, turned off WMM and still get reboots. Usually when a fire TV stick is operating.

Anyway at my wits end, so need the beta please.

Serial : 6KO
Modem; Arris TG2492
Current firmware is the .40

Help us desperate . V2 Rax120
- Banjo001
  Tutor
  Dec 30, 2022
  Thank you
  It’s a Virgin Media home Hub 3 (UK) which I believe is an arris. Why does this make a big difference?
  
  Thanks
  - michaelkenward
    Guru
    Dec 30, 2022
    Banjo001 wrote:
    
    It’s a Virgin Media home Hub 3 (UK) which I believe is an arris. Why does this make a big difference?
    
    Because most ISPs supply customers with a combined modem/router. So adding a RAX120 to that means that you have two routers on your network.
    
    Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect or block addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
    
    This explains some of the other drawbacks.
    
    What is Double NAT? | Answer | NETGEAR Support
    
    It may be possible to put the Virgin modem/router into modem only (bridge) mode and then to use the second device as the router.
    
    Can I put Hub in Bridge Mode - Virgin Media Community - 4888868
    
    Some Internet service providers, such as BT in the UK, supply modem/routers that won't work in bridge mode. There may be ways to get the modem/router to cooperate. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
    
    Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
- Banjo001
  Tutor
  Jan 04, 2023
  I’ve put the new patch onto my router and it’s been up for a week with no problems at all.
  
  Was really concerned about putting a bit of firmware on you the router from the net but it actually works!! Ive even tried to crash it by overloading it with lots of streaming video.
  
  Thanks to all.
  - Kips
    Aspirant
    Jan 05, 2023
    I have the same reboot issues with my RAX120v2 router. Tried most of the stuff like playing with WMM on 2.4ghz, removing QoS rules, turning 2.4ghz off altogether, removing 2.4ghz devices, turning fan constant on, turning on “improve 2.4ghz”, chilling the router with extra fan, testing on other power circuit etc. Some of the stuff worked for a bit but I never got full 2 days straight uptime with all these tricks. In my home I have several google home minis, google home hub, google nest audio, chromecast. I have some SmartThings sensors on Wi-Fi 2.4ghz, I have a lot of Zigbee devices (2.4ghz but not wifi), wireless printer on 2.4ghz, humidifier 2.4ghz, camera 2.4ghz and boy…. Moved everything that I possibly could to 5ghz - left like 3 devices on 2.4ghz. Slightly more stable but reboots still occurred at least once a day.
    
    I decided to give a try with another power adapter. I purchased a second-hand one for $10
    to test. It was not designed for RAX120v2, but it was actual 60W 19V.
    I reenabled all the previously disabled features like WMM, QoS rules and surprisingly enough it is still up (2d 8h days and counting). I know it’s not long enough to consider it a permanent solution, but I have high hopes - I never had it up for that long.
    
    FYI I have never installed the beta firmware. Still on stock 1.2.8.40.
    
    I will let you know once it reboots at any point.
    Thanks!

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RAX120 V2 Constant Random Reboots