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Forum Discussion
RAX120 V2 Reboots - Well after about 45 days of uninterrupted uptime on the beta
Well after about 45 days of uninterrupted uptime on the beta I'm back to the same old problems. We had a power outage five days ago and ever since then the router has been rebooting itself about five minutes after I boot up my laptop, which is a wired connection to the router. After the router reboots it runs fine for the rest of the day. I have power cycled the router a few times. No idea what is going on here. When will NG release an updated firmware?
6 Replies
So lets check this.
Is the laptop the only wired device wired connected to the router?Do other devices exhibit this?
What is the brand and model of the laptop?
What is the brand and model of the ethernet adapter built in to the laptop?
Is the ethernet drivers up to date for this ethernet adatper?
What port are you using on the router for the laptop? Multi Gig or 1Gb LAN port?
What CAT# lan cable are you using?
There are 11 wired devices including smart TVs, Tivos, Rokus and an Xbox direct and via unmanaged switches. And there are 19 wireless devices.
No other devices are exhibiting this at this time. The reboot happens after I boot up the laptop each morning, and not right away, but about five minutes later. Nothing has changed on the laptop since last week. The only thing that happened was the power outage.
Laptop is HP EliteBook 840 G3.
Adapter is Intel I219-LM.
Drivers are up to date.
Using 1Gbit port.
Cat 6 cable to the switch and Cat 6 from the switch to the router.
Now explain to me how any of this matters. I have been running this configuration ever since I installed the router in September. And I ran this configuration for over two years on my old NG router without any issues.
The answer is that this RAX120 router has a flaw that NG either cannot or will not resolve. I am not doing anything out of the ordinary with my setup.
What is the brand and model # of the switch in the middle?
Can you check and see if you directly connect to the router with out the swich does it do same thing?I know you did a factory reset after applying the beta right? No saved configurations from backup?
Might try another FR and see if this continues.
Would need debug logs to send to NG regarding this.
Haven't seen anyone else reporting bad behavior after the beta loaded though not sure whos all reached 45 days yet...
Have you powered OFF the ISP modem and router for 1 good minute then back ON with the modem first then router?
Seems odd that only this one laptop does this. If you don't reboot the laptop at all, leave it ON or in sleep mode, do you still see the reboot on the router?
