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Forum Discussion
RAX120 with Google Fiber slow download
I recently switched from Xfinity's gigabit plan (1.2Gbs down/35Mbs up) to Google Fiber's bring your own router 1gig plan (~1Gbs down and up). For most of my time on Xfinity i had link agg setup so th...
It's Fiber. There is no modem. There's a fiberjack with an ethernet port. My RAX120 is plugged directly into that port. My first thought was that heavy usuage during peek hours may be causing speed to suffer but using the speedtest on the Nighthawk app the router is consistently getting 920-940Mbs down and up. It's only the speed over wifi that seems to be sufferring. The speeds aren't totally terrible it's just frustrating because the speeds aren't as fast as I know they could and should be. The only thing I've changed is ISPs but the speed coming to the router would suggest that that is irrelevant.
you could try a factory reset on the router maybe something is not right with the config since changing ISP connections.
DarrenM
I had to factory reset the router to switch to a new ISP, however I can try it again.
As an update, I've factory reset the router a couple of times since this post and unfortunately no luck. I'm convinced that it has something to do with the way that the RAX handles traffic from a fiber ISP. I found this post from someone who has Verizon Fios two years ago and they're experiencing the exact same thing. https://forums.verizon.com/t5/fios-internet/slow-wifi-only-on-verizon-gigabit-fios-with-netgear-rax120-same/td-p/903446
So are you getting near 900Mpbs speeds with a wired PC thru the RAX router?
What wifi devices are you speed testing with?
What connection rates are you seeing with the wifi devices connected to the router?
What wifi configuration settings are you using on the router for both Basic and Advanced WiFi settings?
AdeptMaven wrote:
As an update, I've factory reset the router a couple of times since this post and unfortunately no luck. I'm convinced that it has something to do with the way that the RAX handles traffic from a fiber ISP. I found this post from someone who has Verizon Fios two years ago and they're experiencing the exact same thing. https://forums.verizon.com/t5/fios-internet/slow-wifi-only-on-verizon-gigabit-fios-with-netgear-rax120-same/td-p/903446
1. Yes I am getting 900+ through wired connections on my desktop and laptop computer.
2. I have a galaxy s21, an iphone se (2020), a dell xps 15 laptop with an intel ax200 wifi card, and two ipad air (4th generation).
3. Over wifi I can occasionally get mid 400s but they're routinely in the 200s. I know all wifi cards and devices are not created equal however to my knowledge they are all 2x2 wifi6 devices. whats weird is that even though the download speeds are relatively low, my upload speeds across all devices are in the 600s.
4. For basic config I have:
AX mode enabled
OFDMA enabled on 2.4ghz and 5ghz.
Current channel is 108
Channel Mode: up to 4803 Mbps, 160mhz (11ax,HT-160,1024 QAM)
WPA2/WPA3
In advanced:
CTS/RTS: 2347
Transmit Power: 100%
Enable MU-MIMO is checked.
IPV6 is enabled
