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Forum Discussion
AdeptMaven
Jan 13, 2022Guide
RAX120 with Google Fiber slow download
I recently switched from Xfinity's gigabit plan (1.2Gbs down/35Mbs up) to Google Fiber's bring your own router 1gig plan (~1Gbs down and up). For most of my time on Xfinity i had link agg setup so th...
DarrenM
Jan 19, 2022Sr. NETGEAR Moderator
you could try a factory reset on the router maybe something is not right with the config since changing ISP connections.
DarrenM
AdeptMaven
Apr 06, 2022Guide
As an update, I've factory reset the router a couple of times since this post and unfortunately no luck. I'm convinced that it has something to do with the way that the RAX handles traffic from a fiber ISP. I found this post from someone who has Verizon Fios two years ago and they're experiencing the exact same thing. https://forums.verizon.com/t5/fios-internet/slow-wifi-only-on-verizon-gigabit-fios-with-netgear-rax120-same/td-p/903446
- FURRYe38Apr 06, 2022Guru - Experienced User
So are you getting near 900Mpbs speeds with a wired PC thru the RAX router?
What wifi devices are you speed testing with?
What connection rates are you seeing with the wifi devices connected to the router?
What wifi configuration settings are you using on the router for both Basic and Advanced WiFi settings?
AdeptMaven wrote:
As an update, I've factory reset the router a couple of times since this post and unfortunately no luck. I'm convinced that it has something to do with the way that the RAX handles traffic from a fiber ISP. I found this post from someone who has Verizon Fios two years ago and they're experiencing the exact same thing. https://forums.verizon.com/t5/fios-internet/slow-wifi-only-on-verizon-gigabit-fios-with-netgear-rax120-same/td-p/903446
- AdeptMavenApr 06, 2022Guide
1. Yes I am getting 900+ through wired connections on my desktop and laptop computer.
2. I have a galaxy s21, an iphone se (2020), a dell xps 15 laptop with an intel ax200 wifi card, and two ipad air (4th generation).
3. Over wifi I can occasionally get mid 400s but they're routinely in the 200s. I know all wifi cards and devices are not created equal however to my knowledge they are all 2x2 wifi6 devices. whats weird is that even though the download speeds are relatively low, my upload speeds across all devices are in the 600s.
4. For basic config I have:
AX mode enabled
OFDMA enabled on 2.4ghz and 5ghz.
Current channel is 108
Channel Mode: up to 4803 Mbps, 160mhz (11ax,HT-160,1024 QAM)
WPA2/WPA3
In advanced:
CTS/RTS: 2347
Transmit Power: 100%
Enable MU-MIMO is checked.
IPV6 is enabled- FURRYe38Apr 06, 2022Guru - Experienced User
Is Armor, SPC, Smart Connect or Traffic meter enabled on the Router?
What happens with IPv6 disabled?
Try disabling 2.4Ghz radio then set 5Ghz to channels 40, then 149 then test with a wifi device connected around 6 feet away from the router on each of these channels.
What is the connection rate you see on the mobile device while near the router. Use WifiSweet spots app to see the rate.
Has a factory reset and setup from scratch been performed since last update?
FYI, Though you should be around 500-700Mpbs at least. Not all devices may see that. Some 2x2 MIMO based devices are limited by this and still top out at around 700Mpbs on 80Mhz. 160Mhz should see near 900mpbs or over however again depend on the mobile devices support and design. Most 4x4 MIMO devices would not have a problem.