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Forum Discussion

rax12orrorbi's avatar
rax12orrorbi
Aspirant
Mar 20, 2020

RAX120 with iPhone 11 pro wifi 6 client. get half download speed 2-300 Mbps, but upload is 600 Mbps

I've been having issue with netgear model! I've bought the costco model RB840 Orbi. CC told me it's the device issue. So I bought the RAX 120 to see if it resolves my issue, but same issue!   With ...
Topology's avatar
Topology
Virtuoso
Mar 20, 2020

Rax12orrorbi, have you confirmed that AX is enabled in the router (see BASIC | Wireless | Enable AX)? Also, doing a power-off/power-on cycle of the iPhone may assist.

  • rax12orrorbi's avatar
    rax12orrorbi
    Aspirant
    Mar 20, 2020
    Yes! AX is on for both and I have cycled through...
    • Newfiedrool's avatar
      Newfiedrool
      Virtuoso
      Mar 20, 2020

      Have you performed a reset using the rear pin hole method after updating the firmware?

       

      • rax12orrorbi's avatar
        rax12orrorbi
        Aspirant
        Mar 20, 2020
        Yes! Went thru it with CS but that’s all they could do...