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Bruinbuddy's avatar
Bruinbuddy
Aspirant
Jul 30, 2019

RAX120 won’t connect with switch connected to lan port of router

I can not get a connection to my network when using a switch connected to a lan port on my RAX120 router. Any help will be greatly appreciated.

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 01, 2019

    Hello Bruinbuddy - Thanks for taking the time to post. Would you mind telling us what kind of switch you have and what firmware version the RAX120 is on? 


    ~Christian 

    • Bruinbuddy's avatar
      Bruinbuddy
      Aspirant
      Aug 01, 2019
      Firmware is V1.0.0.84
      Switch is NETGEAR GS308.
      I also tried a TPLINK TL-SG108.

      Thanks.
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Aug 01, 2019

        Hi Brainbuddy - Thanks for confirming. I'd like for our support team to reach out to you for further investigation. Please send me a message with your contact info and serial number (router and NETGEAR switch).

         

        Looking forward to hearing back from you,

        Christian 

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 02, 2019

    Hello Chris, 


    Thanks for the information. I have forwarded it to support and they should be contacting you as soon as possible. 

     

    Regards,

    Christian