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RAX120
Hi Everyone, New here. I've been trying to learn as much as I can about the RAX-120 and why it keeps losing it's network connection. I have been on the phone with Netgear support and escalated to t...
- For what it’s worth... after 7 phone calls, three case numbers and three times that the escalated support was supposed to call me but didn’t, on the advice of an IT friend I bought the new AMPLIFI alien router.
Can I tell you what a different experience it is. I followed the instructions and guess what? It just works. The on screen info is great. The app is simple and allowed me to do a firmware update. It connected my wireless (22 connections) at 840 MBs and my 31 Ethernet items (2 gigabit switches) without a problem. To add range I added a second one on the Ethernet backbone and now my whole yard is getting 800+ MBs.
I didn’t need to call for support. Didn’t need to reinstall firmware. Didn’t need to change radio channels and install a monitor program.
I’m done with Netgear. The router and mesh access point are getting returned. This is how it is supposed to work.
Best decision I made was to cut bait!!
You're beta testing firmware which still has a lot of issues. This is what you get when "hurr, durr I need the latest & greatest", a product not mature enough both on HW and FW level
I guess if it was clear when I bought it that it was unstable and I was beta testing for them, I would be ok with it. But now where in their specs, advertisements and reviews did they state that this was a very unstable release.
If I buy a product and install a beta software, I know what I am getting into. I bought a complete up to date product. It should just work. And for there to be no known solution means that it shouldn’t have been released yet.
Am I wrong?
If I buy a product and install a beta software, I know what I am getting into. I bought a complete up to date product. It should just work. And for there to be no known solution means that it shouldn’t have been released yet.
Am I wrong?
You're not wrong. But with all state-of-the-art devices (not just from NG but other brands as well) if you rush to get one, you'll most likely have issues with all of them. AX needs at least a year to mature and bugs to be squashed, and it's better to get a v2 version as current silicon doesn't support some important features (like full OFDMA for example)
Not necessarily true. I've got two Asus Wifi6 routers that both work without any of the issues the
RAX routers have. If Asus can put out not one but two rock solid routers then Netgear is incompetent at best and downright fraudulent at worst. This BS that it's new and under development and wait for v2 hasn't stopped other manufacturers from putting out a stable, working product.
I don't understand all this enthusiasm for Asus routers, which have a GUI with more options, but rt-ax88u and gt-ax11000 are full of bugs and Broadcom's AX radio chipsets have a ridiculous transmission speed already at medium distances.