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RAX120
Hi Everyone, New here. I've been trying to learn as much as I can about the RAX-120 and why it keeps losing it's network connection. I have been on the phone with Netgear support and escalated to t...
- For what it’s worth... after 7 phone calls, three case numbers and three times that the escalated support was supposed to call me but didn’t, on the advice of an IT friend I bought the new AMPLIFI alien router.
Can I tell you what a different experience it is. I followed the instructions and guess what? It just works. The on screen info is great. The app is simple and allowed me to do a firmware update. It connected my wireless (22 connections) at 840 MBs and my 31 Ethernet items (2 gigabit switches) without a problem. To add range I added a second one on the Ethernet backbone and now my whole yard is getting 800+ MBs.
I didn’t need to call for support. Didn’t need to reinstall firmware. Didn’t need to change radio channels and install a monitor program.
I’m done with Netgear. The router and mesh access point are getting returned. This is how it is supposed to work.
Best decision I made was to cut bait!!
Lesson here is regardless of brand wait at least till a year or so when a new WiFi spec is out or at least 6 months in general for a settled spec model for truly stable device in general, regardless of Asus, Netgear etc...
Infact Small Netbuilder which does detailed reviews found the RAX120 actually performed better and actually performed as expected for the most part unlike the Broadcom counterparts with AX in general. Also note the reason it takes time for Asus/Netgear/Linksys etc to get issues fixed is because not everyone has the same issues and certain issues come with certain scenarios/clients so they fix them as they encounter the issues which may not be seen in lab/beta testing.