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Forum Discussion
CurtisDW
Jan 25, 2020Follower
RAX120
Hello, I need assistance changing the factory password for the AX12. When I go to http://www.routerlogin.net, I receive a notice that I need to be connected to the Router's WIFI network. I am co...
plemans
Jan 25, 2020Guru - Experienced User
Are you using the RAX120 or the RAX200? your title and signature have different models.
What modem are you using? Many times you get this issue if you've got multiple routers on the network. its called a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
the 2 easiest routes to fix it are to either place the modem/router in passthrough/modem only mode or the other method is to place the router in AP (access point) mode.