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Forum Discussion

Loronew's avatar
Loronew
Aspirant
Oct 20, 2020

RAX120

My RAX120 drops my fire sticks but maintains a connection to my iPhone, iPad and other 20 devices. If I do a factory reset everything works again but about 2 weeks later the same thing occurs. Can an...
Loronew's avatar
Loronew
Aspirant
Oct 23, 2020
No. I figured since the problem is temporarily resolved after doing a hard reset of the router that it was a software issue with the Netgear Router. I have 5 fire sticks that all stop working at the same time until I reset the router then they work perfectly again
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Oct 23, 2020

Lorenew, 

 

You may also check to see if your device is due for a firmware update.

 

Christian 

  • Loronew's avatar
    Loronew
    Aspirant
    Oct 23, 2020
    Firmware is up to date
    • Newfiedrool's avatar
      Newfiedrool
      Virtuoso
      Oct 24, 2020

      I've a fire stick the 4K version and no issues. Have you by any chance unlocked these devices.

       

      Does your logs show anything as in repeated requests of DHCP for the devices?

       

       

      • Loronew's avatar
        Loronew
        Aspirant
        Oct 24, 2020
        No. I have HULU, Netflix, Disney, Crunchyroll, CBS & WatchTV.