NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rax120
Im posting on here alot but not getting answers but is anyone else having dchp issues with rax120 had to attach a wifi extender to get my smartlife devices to connect as they wouldn't with just the ra...
Hello thehypnootoad,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Hi Christian thanks for getting back to me. Unfortunately have already done a rma and the same issues started so took it round to a family's house to also see if these problems were there in which they were.
It seems the support I get through to is only trained to be scripted and dont really know how to respond to whats going on. I think this needs investigating to a team that deals woth making firmware which I would be happy to test, or replacing the v1 for a v2 and seeing if these issues are resolved.
It seems the support I get through to is only trained to be scripted and dont really know how to respond to whats going on. I think this needs investigating to a team that deals woth making firmware which I would be happy to test, or replacing the v1 for a v2 and seeing if these issues are resolved.