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Forum Discussion
Rax120
Im posting on here alot but not getting answers but is anyone else having dchp issues with rax120 had to attach a wifi extender to get my smartlife devices to connect as they wouldn't with just the ra...
Thank you for your help appreciate it :), But have already tried these trouble shooting steps even disable ax wifi I also have ax wifi extender and a ac extender to try allow the 2.4 devices to connect this allowed my smartlife devices to connect. 2.4 tried 11 6 and 1 and at the minute its 5ghz is 44. When the extenders are unplugged it Still has issues so can't be them.
Have also tried wpa2 and 3 mixed just wpa2 same. I have been into secret menus and tried improve 2.4 network selected that.
I generally believe its not wifi related but dchp related. Also dropped firmwares and upgraded with resets and even gone tftp route.
Do you have a rax120 and have any issues
Have also tried wpa2 and 3 mixed just wpa2 same. I have been into secret menus and tried improve 2.4 network selected that.
I generally believe its not wifi related but dchp related. Also dropped firmwares and upgraded with resets and even gone tftp route.
Do you have a rax120 and have any issues
If the extender allows those devices to connect, then it will not be a DHCP issue since once an extender establishes a connection to your router, it automatically disables its DHCP, thus the router is still handling all DHCP requests.
This leads me to believe it could be a WiFi issue, and especially one with the channel width, e.g., if you are using 160MHz channel width instead of 80MHz channel width, then even on channel 44, the router is using DFS which will cause issues with some IOT devices if they try to use the 5GHz band. If you have it set to channel 44, and the additional any of the additional channels used is 50 or above, then you are constrained by the DFS restrictions which will cause compatibility issues with some devices. At 160 MHz channel width, the router actually uses 8 channels in total; you do not have 8 non-DFS channels next to each other on the 5GHz band.
On the 2.4GHz band the only settings that will impact compatibility in edge cases, assuming no channel issues, is functions such as OFDMA and MU-MIMO on the 2.4GHz band.
- Most of my smart devices and cameras are 2.4 so the issue must be there somewhere will try again with no mu-mimo or ofdma.
- Still same issue what can it be?
In a case like that, what would ultimately be needed to track down the issue without a ton of trial and error, will be to collect some debug logs.
Not sure if the RAX120 has it or not, but if it does, then the 192.168.1.1/debug.htm page allows for collecting logs, though it can be difficult to get it safely reviewed on a public forum since the debug logs also contain the NVRAM config values, thus things like your WiFi password, Router serial number, DDNS settings (if you use a DDNS service), and PPPoE settings if you are on DSL, will be visible in the debug logs.
Beyond that, when a client gets disconnected while logging is taking place, then info related to the disconnect will be recorded, then when the log file is saved, you can review the log files to see if a cause is visible somewhere in the logs.
Usually this would be info that support should try and get if a compatibility issue is confirmed, thus allowing for their developers to quickly fix it and push out a fiirmware update.