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Forum Discussion
Laggs84
Feb 11, 2026Aspirant
RAX120
I am having the exact same issue with my RAX120, I have a modem (no router) that works perfectly when connected to wan port on my router, but when I connect it to my multi gig port it stops working. ...
coolwifi
Feb 11, 2026Luminary
Do you have the firmware updated to the latest version? You need to change the WAN port settings and power off the modem and router and finally turn on modem first and then the router. Power cycling needs to be done several times if the router wan port doesn't detect internet. The same issue happened a few times in the RAXE500 router that I had a while back.