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Forum Discussion
Laggs84
Feb 11, 2026Aspirant
RAX120
I am having the exact same issue with my RAX120, I have a modem (no router) that works perfectly when connected to wan port on my router, but when I connect it to my multi gig port it stops working. ...
CrimpOn
Feb 11, 2026Guru - Experienced User
Laggs84 wrote:and I reset the router
The instructions on page 31 of the User Manual do not mention resetting the router.
https://www.downloads.netgear.com/files/GDC/RAX120/RAX120_UM_EN.pdf
The reason I ask is because reset has different meanings. a Factory Reset, for example, will reset the router to use the default WAN port, not the multi-gig port.