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Forum Discussion
RAX120V1 Intermittently power cycling?
My RAX120 that I purchased around a month ago has suddenly started to "Turn off" leaving only the power LED on (blinking). During this item, all internet service is interrupted and after about a 1-mi...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the first 3 characters of the routers serial number please.
Galliard_CX wrote:
My RAX120 that I purchased around a month ago has suddenly started to "Turn off" leaving only the power LED on (blinking). During this item, all internet service is interrupted and after about a 1-minute wait the router resolves itself and resumes function.
I've been informed that there may be a BETA Firmware that resolves this issue. Any help would be appreciated!
1: I rolled back and used V1.2.3.28 in hopes of that resolving the issue, it did not. Currently using 1.2.8.40
2: Unfortunately I am not sure what "Mfr" means, the closest thing I see on the modem is "mfg" which states 06/21. The modem is provided by Spectrum and is Model Number "ET2251"
Hello Galliard
I have sent you a PM.
DarrenM
What is the first 3 characters of the routers serial number please. Just verifying that you have a v2 to be sure.
Mfr = Manufacturer.
The PM is in regards to a beta if yours is a v2. Should fix the reboots your seeing.
Galliard_CX wrote:
1: I rolled back and used V1.2.3.28 in hopes of that resolving the issue, it did not. Currently using 1.2.8.40
2: Unfortunately I am not sure what "Mfr" means, the closest thing I see on the modem is "mfg" which states 06/21. The modem is provided by Spectrum and is Model Number "ET2251"
3: Im using this cable in the 6 ft size.
I just finished installing the Beta Firmware Im not 100% sure what triggers the intermittent outages so ill just have to wait for a few hours/days before determining its fixed.
First 3 of SN: 571
The router information portion of the Router Settings also states "Hardware Version RAX120v2" for what its worth.
